Privacy Notice

Last Updated: October 2026

At Wgfyhushwh, operated by Hongkong Ecovape Technology Co., Limited, we respect your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, purchase decorative bookends, or contact our customer support team.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

Contact and Account Information: Your name, email address, telephone number, shipping and billing addresses, and account details you provide.

Order and Transaction Information: Products purchased, selected designs or variants, order totals, payment status, shipping details, and return or refund requests.

Payment Information: Payment details are handled by payment providers during checkout. We do not store complete payment card numbers or card security codes on our own servers.

Device and Usage Information: Your IP address, browser type, operating system, approximate location derived from your IP address, referring pages, and interactions with our store.

Customer Support Communications: Information you provide when contacting us, including messages, photographs, and other details relevant to your inquiry.

2. How We Use Your Information

We use personal information for the following purposes:

  • Order Fulfillment: Processing payments, preparing orders, arranging delivery, and handling returns or refunds.
  • Customer Support: Responding to inquiries and resolving product, payment, or delivery issues.
  • Transactional Communications: Sending order confirmations, shipping updates, and important service notices.
  • Store Improvement: Understanding how visitors use our website and improving navigation, product information, and store performance.
  • Marketing: Sending promotional messages about our decorative bookends and collections where you have consented or where otherwise permitted by applicable law.
  • Security and Fraud Prevention: Detecting suspicious activity, preventing unauthorized transactions, and protecting our customers and business.
  • Legal Obligations: Maintaining required records, responding to lawful requests, and resolving disputes.

3. How We Protect Your Information

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

These measures include encrypted website connections and limiting access to personal information to people and service providers who need it for their work.

No website, transmission method, or electronic storage system can guarantee absolute security. Please keep your account credentials confidential.

4. How We Share Information

We may share information with service providers and other parties where necessary for the purposes described in this policy.

Shopify: Our store is hosted on Shopify, which provides the e-commerce infrastructure used to operate our website and process orders. Learn more through Shopify’s Privacy Policy.

Payment Providers: To authorize payments, process refunds, and help prevent fraudulent transactions.

Shipping and Fulfillment Partners: To package, dispatch, track, and deliver your orders.

Technology and Customer Support Providers: To support website functionality, communications, and customer service.

Advertising and Analytics Partners: Where enabled, these partners may receive device identifiers, browsing activity, and purchase events to measure advertising effectiveness and deliver relevant advertisements. These services may include:

Legal and Business Purposes: We may disclose information to comply with applicable law, respond to valid legal requests, protect rights and safety, or support a business transaction such as a merger or acquisition.

We do not sell personal information for money. Certain disclosures through advertising technologies may nevertheless qualify as a “sale,” “sharing,” or targeted advertising under applicable privacy laws.

5. Cookies and Similar Technologies

Our store may use cookies, pixels, and similar technologies to:

  • Maintain shopping cart and checkout functionality.
  • Remember preferences.
  • Understand website traffic and performance.
  • Measure advertising results and support relevant advertising.

Where required, we request consent before using nonessential cookies or similar technologies.

You can manage cookies through your browser settings and any privacy controls available on our website. Blocking certain cookies may affect store functionality. Disabling cookies does not necessarily disable every tracking technology.

6. Marketing Preferences

You can unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting support@wgfyhushwh.com.

Opting out of marketing does not stop essential communications about orders, payments, shipping, or customer service.

7. Children’s Privacy

Our store is intended for adult shoppers. We do not knowingly collect personal information from children under 13 or another minimum age established by applicable law.

If you believe a child has provided personal information to us, contact support@wgfyhushwh.com. We will review the report and take appropriate steps to delete information collected improperly.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing orders, providing support, maintaining required business records, and resolving disputes.

Retention periods depend on the information involved, the purpose of processing, and applicable legal requirements.

9. International Data Transfers

Your information may be processed in countries outside your place of residence, including locations where Shopify and our service providers operate.

Where applicable law requires safeguards for international transfers, we use appropriate transfer mechanisms and protections.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of personal information.
  • Receive a portable copy of certain information.
  • Object to or restrict certain processing.
  • Withdraw consent where processing relies on consent.
  • Opt out of qualifying sales, sharing, or targeted advertising.
  • Submit a complaint to a relevant privacy authority.

These rights may be subject to exceptions and verification requirements. To submit a request, email support@wgfyhushwh.com. We may request information reasonably necessary to verify your identity.

European Economic Area and United Kingdom

Where applicable, we process information based on contractual necessity, consent, legal obligations, or legitimate interests. You may contact us to exercise applicable rights or raise a concern with your local supervisory authority.

California and Other Applicable U.S. States

Eligible residents may request access, correction, deletion, and other rights available under applicable state privacy laws, including opting out of qualifying advertising disclosures.

We will not discriminate against you for exercising applicable privacy rights. Authorized agents may submit requests subject to verification requirements.

Where required by applicable law, we recognize supported opt-out preference signals, such as Global Privacy Control. Traditional browser “Do Not Track” settings may not operate in the same way as these signals.

11. Security Incidents

If a security incident affects personal information, we will investigate and take appropriate corrective action. We will notify affected individuals and relevant authorities when required, within the timeframes established by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date. Additional notice will be provided where required.

14. Contact Information

For privacy questions or requests concerning your personal information, please contact us:

  • Brand Name: Wgfyhushwh
  • Legal Operating Entity: Hongkong Ecovape Technology Co., Limited
  • Business Address: Unit 1406B, 14/F, The Belgian Bank Building, Nos. 721-725 Nathan Road, Hong Kong
  • Customer Support Email: support@wgfyhushwh.com
  • Contact Telephone: +1 (857) 367-4399
  • Business Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time